Refund policy

Returns & Refunds

Dead Ronin Ink operates on a made-to-order basis. Read this section carefully before requesting a return or refund.

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Returns Window

We offer a 14-day return window from the date you receive your item to request a return.

To be eligible for a return:

• Items must be unused, unworn, and in the same condition you received them

• Original tags and packaging must be intact

• Proof of purchase is required

To start a return, contact us at:

📧 info@deadroninink.com

Returns sent without approval will not be accepted.

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Size Issues & Exchanges

• We do not offer refunds for incorrect sizing or change of mind

• Wrong size? You may request an exchange, subject to availability

• Once your return is approved, we’ll provide free return shipping for size exchanges

• The fastest way to secure the correct size is to place a new order once your return is approved

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Damaged, Defective, or Incorrect Items

Check your order as soon as it lands.

If your item arrives:

• Damaged

• Defective

• Or incorrect

If approved, we’ll cover everything — free return shipping and either a replacement or refund, depending on the case.

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Non-Returnable Items

We do not accept returns or refunds on:

• Sale items

• Gift cards

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Refunds

Refunds are only issued for items confirmed as damaged, defective, or incorrect.

If approved:

• You’ll be notified once the return is received and inspected

• Refunds are issued to the original payment method within 10 business days

• Banks and payment providers may take additional time to process

If more than 15 business days have passed since approval, contact us at info@deadroninink.com.

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